At Saffron Heaven Pvt. Ltd. (“Company”, “we”, “our”, “us”), your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or use our payment gateway partner Razorpay.
By using our website and services, you agree to this Privacy Policy.
We collect the following types of information:
When you make a purchase or contact us, we may collect:
Full name
Billing and shipping address
Email address
Phone number
When you make an online payment through Razorpay, your payment details such as credit/debit card number, UPI ID, or bank details are processed securely by Razorpay.
We do not store or have access to your complete payment information.
For more details, please refer to Razorpay’s Privacy Policy.
We may automatically collect certain data about your visit, such as:
IP address
Browser type
Device information
Cookies and analytics data
We use your information to:
Process and fulfill your orders
Communicate order updates and delivery details
Provide customer support
Improve our website and product offerings
Comply with legal and regulatory obligations
We may share your data only with:
Payment Gateway (Razorpay) for secure transactions
Courier and logistics partners for order delivery
IT and support service providers assisting in website operations
We do not sell, rent, or trade your personal information to third parties.
We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.
All online payments are encrypted and processed securely via SSL through Razorpay’s trusted payment system.
Our website may use cookies to enhance your browsing experience and improve functionality. You can disable cookies through your browser settings, but some features may not function properly.
You may:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
For such requests, please contact us using the details below.
Our website may contain links to other sites (e.g., courier tracking or Razorpay). We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Last Updated: October 2025